How do you choose the flowers for the posies and can I select my own?
It is not possible to select which flowers you want because we make fresh unique posies and these arrangements will vary each week depending on what flowers are available and in season from the growers. We use a mix of different gorgeous flowers and often include native flowers and foliage. The colour schemes will vary week to week as well. We keep waste to a minimum too which helps to keep our costs down.
How will I know what my posy will look like?
You won’t know because you are ordering in advance, but it will be full of gorgeousness and make someones day! You will get a different but beautiful posy every time you order. However if you want more reassurance, you can log onto our social media pages to see previous posies we have sent out. Very occasionally we may have to substitute flowers due to supply. In this instance your posy will be slightly different to the posy shown on our website and social media accounts.
What size posy can I order and how much will it cost?
We have three sizes of bouquet available to order which include our Just Because posy for $55.00, our gorgeous Double Love posy for $89.00 and our Grande Love posy for $129.00. We also have an option to arrange a custom order. All come with delivery to suburbs listed below. Suburbs local to our Roseville studio include free delivery. When you place an order The Posy Room will charge your credit or debit card the payment amount immediately upon your order via PayPal. You do not need to have a PayPal account.
What days do you operate?
We are a same day delivery service delivering on Monday – Friday for our three sizes of bouquets. (except for public holidays and public holiday long weekends). If you miss the cut off, we can organise delivery for the next business day that we operate on. We advise you give as much notice as possible for special orders and events if you have specific requirements. We can arrange workshops and events Monday – Sunday.
How do I take care of my posy once it arrives?
Attached to every posy is a flower care card with instructions on looking after your posy. We also have detailed instructions under our Flower Care tab on our website. With proper care such as changing the water daily, trimming the stems a couple of cm every other day and removing flowers which have wilted or faded, your posy should live one week or longer!
Where do you deliver and is there a delivery fee?
We deliver to the Lower and Upper North Shore including the following suburbs;
A request for deliveries outside of these listed suburbs may be able to be arranged and quoted for separately. We are happy to organise this if possible. Pick up is always an option as well. At this stage Sarah does all the deliveries by herself.
What times do you deliver posies?
We deliver in the afternoon depending on our delivery route and how mant orders we have. (except public holidays and over Christmas and New Year). We do not give delivery time slots. Deliveries are generally between noon-7.30pm. Pick up from our Roseville home studio is welcome if you need a posy earlier in the day.
What if the person I am sending a posy to isn’t there to accept the delivery?
We recommend choosing a delivery day and location when you know someone will be able to accept the delivery. If nobody is available to accept the delivery, at your request when the option is given at ordering stage, the posy will be left in a covered and shaded area if possible. The Posy Room take no responsibility for an order which is damaged or goes missing as a result of this request.
It is your responsibility to provide us with the correct delivery address. If an incorrect address is given, we can organise a re delivery for the next business day for $25. If we are delivering to a place of work and the recipient isn’t there, we will leave the posy at reception or with a colleague.
Can I give a message for the recipient?
A short message can be included and entered via our ordering page. Please sign off with your name if you wish your recipient to know who the posy is from. We do not include your name automatically as some customers like to remain anonymous.
We do no accept cancellations but can give a credit note which is to be used within 90 days.
If you have any further questions, please email us; firstname.lastname@example.org